Privacy Policy

Earnfluence Inc. ("Earnfluence", "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you use the Earnfluence platform, visit our website, or otherwise interact with us. By using the Platform or providing personal information to us, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised version on our website with an updated “Last Updated” date and, where appropriate, by email or in-app notice. Your continued use after changes constitutes acceptance.

We operate the affiliate marketing platform available at Earnfluence.io (the “Platform” or “Services”). We are a corporation based in Vancouver, British Columbia, Canada. We respect your privacy and are committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA). This policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy legislation, and where applicable, international privacy standards including the General Data Protection Regulation (GDPR) for users in the European Economic Area.

Earnfluence Inc. is the data controller for personal information collected through the Service. Our platform serves two primary user types:

• Merchants: E-commerce brands and SaaS businesses that use Earnfluence to run affiliate and influencer programs
• Affiliates/Influencers: Individuals or entities who participate in Merchant affiliate programs via Earnfluence

This Privacy Policy applies to both user types. Merchants are also considered data controllers for the personal data of their affiliates that flows through Earnfluence, and are responsible for their own compliance obligations.

“Personal information” means any information about an identifiable individual. We collect the following categories of personal information:

We aim to collect only what is necessary for the identified purposes.

• Account registration data: name, email address, company name, website URL, and password
• Billing information: payment details processed securely via Stripe
• Affiliate profile data: payout preferences, tax information, and promotional channel information
• Communications: messages you send to our support team

• Usage data: pages visited, features used, time spent on the platform
• Device and browser information: IP address, browser type, operating system
• Tracking data: affiliate link clicks, promo code usage, conversion events attributed via cookies and tracking pixels
• Log data: server logs, error reports, and performance data

• Integration data: when you connect Shopify, WooCommerce, or other platforms, we receive order data and store information necessary for attribution
• Payment data from Stripe: transaction confirmations, payout status, and refund events

Earnfluence uses the following tracking technologies to deliver and improve the Service:

• Session cookies: to maintain your login session
• Affiliate tracking cookies: to attribute conversions to the correct affiliate link or promo code
• Analytics cookies: to understand platform usage and improve features
• Tracking pixels: deployed on Merchant websites to capture conversion events

We use these and other similar technologies to operate the Platform, analyze usage, personalize experiences, and support affiliate tracking. You can manage cookie preferences through your browser settings or our cookie consent tools where available. Essential cookies are necessary for core functionality; others (analytics, marketing) may require consent.

We use personal information for the following purposes:

• To comply with legal obligations, respond to lawful requests, or protect our rights and the safety of users.
• To provide, operate, maintain, and improve the Platform (e.g., account management, tracking referrals, calculating commissions, generating reports and analytics).
• To process payments and manage billing for Merchants.
• To attribute affiliate referrals accurately using tracking links, promo codes, cookies, and pixels
• To facilitate communication with Merchants and Affiliates regarding their accounts, updates, and support requests
• To verify identities, prevent fraud, ensure compliance with our Terms of Service, and enforce platform rules (e.g., detecting invalid traffic or prohibited practices).
• To respond to inquiries, provide customer support, and send administrative or service-related communications.
• To send product updates and marketing communications (with your consent, and subject to your right to opt out)
• To generate analytics, reports, and performance insights for Merchants and affiliates

We will not use your information for new purposes without obtaining additional consent where required by law.

For users in the European Economic Area, we rely on the following legal bases:

• Contract performance: processing necessary to provide the Service
• Legitimate interests: fraud prevention, security, and platform improvement
• Consent: for marketing communications and non-essential cookies
• Legal obligation: where required by applicable law

Earnfluence does not sell your personal information. We may share information in the following circumstances:

We retain personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, or enforce agreements. Specifically:

• Account data is retained for the duration of your account and for up to two (2) years after account closure
• Transaction and commission records are retained for seven (7) years for tax and accounting purposes
• Tracking and attribution data is retained for up to three (3) years

Once no longer needed, we securely delete or anonymize the information. You may request deletion of your personal information at any time, subject to our legal retention obligations.

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you
• Correction: request correction of inaccurate or incomplete information
• Deletion: request deletion of your personal information, subject to legal exceptions
• Portability: receive your information in a structured, machine-readable format
• Objection or restriction: object to or request restriction of certain processing activities
• Withdraw consent: withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at support@earnfluence.io. We will respond within thirty (30) days.

We implement industry-standard physical, technical, and organizational security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification including:

• TLS/SSL encryption for data in transit
• Encryption of sensitive data at rest
• Access controls and authentication requirements
• Regular security audits and vulnerability assessments

While we take reasonable precautions, no method of transmission or storage is 100% secure. You use the Service at your own risk and are responsible for keeping your account credentials confidential.

Earnfluence is based in Canada. If you access the Service from outside Canada, your personal information may be transferred to, processed, and stored in Canada or other countries where our service providers operate. We take reasonable measures to ensure adequate protections, consistent with PIPEDA principles (e.g., through contractual safeguards), are in place for international transfers in accordance with applicable law.

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it. If you believe we have collected information from a child, please contact us at support@earnfluence.io.

The Service may contain links to third-party websites or integrations (e.g., Shopify, WooCommerce). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through the Service.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or in-app notice at least thirty (30) days before they take effect. The updated policy will be posted on our website with a revised effective date. Continued use of the Service constitutes your acceptance of the updated policy.

We obtain your consent for the collection, use, and disclosure of personal information, except where permitted or required by law (e.g., for legal compliance). Consent may be expressed (e.g., clicking “I Agree”) or implied, depending on the sensitivity of the information and your reasonable expectations.

You can withdraw consent at any time, subject to legal or contractual restrictions, by contacting us. Withdrawing consent may limit your ability to use certain features of the Platform.

Under applicable privacy laws, you may have rights to access, correct, or delete your information, withdraw consent, or file a complaint.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team: